Assisted Living Managers’
Certification & Training
Preferred Training Provider for Texas Health and Human Services (HHSC)
Professional Training Focused on Resident-Centered Care Empowering Residents & Staff
We support your efforts to serve your clients, family members, and staff and build your business.
We support your efforts to take excellent care of the people in your charge.
This is why we’re offering you the choice of in-person or on-line training options.
We offer full-day, half-day, or weekend sequences to serve your needs. Call us at 214.557.6555 or email firstname.lastname@example.org to create a customized training design that works best for you.
How is ALM-CT Training Different?
- Experienced trainers bring the in-person classroom experience to you, wherever you are. We offer both in-person and online classes, and offer the choice of afternoon/evening classes as well.
- We provide all the training you need to meet your State of Texas certification requirements, and so much more!
- Learn from the best! Lin O’Neill brings the class materials to life using her wealth of experience from years of managing assisted living facilities, and as a respected trainer of business owners.
- Our Small Group Process ensures you get your questions answered! Learn skills that will make your day-to-day work life better!
- We don’t just read the Regulations! With active class involvement, the time just flies while you are getting the information you need!
- Get support all year from your instructor and peers in our Private Facebook Group. Post your questions, request assistance, and build a strong support community throughout the year!
- Classes 8 – 4 p.m. Working lunches get you on your way home before the bulk of the traffic hits the freeways!
- Electronic Download of C.A.L.M. Session materials at no extra cost! You can have your materials either printed or electronic – your choice!
- Round Table Discussions with Subject Matter Experts (SMEs) throughout the state each year!
This is Your Career! Make Your Annual Training Count!
Join Our Assisted Living Roundtables
Emily R. Grooms, MA, MS/Gerontologist, CALM, CDP
Emily is a general partner in Memory Care Consulting. She comes to consulting after professional experience responding to needs for dementia care. Following earning her Master of Arts degree from the University of Memphis, she returned to grad school some years later to complete a Master of Sciences degree in Gerontology from the University of North Texas. She gained almost 20 years training and experience by owning two assisted living operations in Dallas with a focus on complex dementias and advancing Parkinson’s.
Lin O’Neill is CEO of O’Neill Enterprises and Founder of Assisted Living Managers’ Certification and Training (ALM-CT). She also founded Relevant UTM, 8-hour MBATM, BankMatchesTM, Sakred CowTM, and Entrepreneurs Connection. Lin is widely recognized for being a thought leader, consultant, speaker and business coach who inspires and assists with radical transformation. Her experience spans multiple industries and includes expertise in Operations, HR and Consulting. She is a former Vice President and Board Member for Continental Airlines where she operated a $300MM division with responsibility for several thousand employees and a former HR Director for TRW where she had both national and international HR responsibility. She served as the DFW Instructor for SBA’s Emerging Leaders program for 13 years and Lead Faculty for Goldman Sachs 10,000 Small Businesses (North Texas and National programs) for 8 years. Previously, Lin served as Adjunct Faculty for T.W.U.’s EMBA Program and Dallas Instructor for GDHCC’s Executive Entrepreneur and ScaleUp programs. She is a preferred provider for the State of Texas, teaching courses required for Texas’ C.A.L.M. Licensing and the course required prior to CDP application through nccdp.org. Lin has a B.S. in Sociology, M.B.A., is licensed as an Assisted Living Manager with the additional designations of CDP, CMDCP and CADDCT. She is a former Board Member for: TeXchange, SMU’s Associate Board, Texas Culture Change Coalition, DFW ATW, North Texas Ethics Awards, Monterey County Alliance on Aging and ZONTA Fort Worth. She also served as National Board President and local/national Board Member for CEO Netweavers, Tower Club Dallas’ Board of Governors and Advisory Board Member for: US2, C-VAL Innovations, Bold Entity and for IEEW’s Peace Through Business Initiative as well as ISC for Interise’s 60-city Alumni Program. For two years, Lin conducted a weekly talk show regarding career and career transition challenges for a Los Angeles F M radio station. In 2007, she published the first book in the Simple Series, Managing High-Maintenance Employees. Her second and third books are scheduled for publication. She was the recipient of Interise’s first Systemwide Instructor Award, a finalist for Tech Titans’ Community Hero Award for two successive years and a LUNA Awards Finalist for Business Advocate of the Year. In 2017, she completed Seth Godin’s AltMBA and, in 2020, his Podcasting program. In both 2019 and 2020 Lin was named to D CEO’s Dallas 500 Lists as one of the most powerful business leaders in Dallas-Fort Worth. Lin just accepted a position as a member of the Leadership Circle for the Dean of T.W.U.’s School of Business and was also elected to the Board of Directors for the Dallas Gerontological Society. This Fall, Lin was named the 2023 Member Servant Leader of the Year by Business Navigators, a North Texas Servant-Leader organization.
CEO MNK Infotech Inc. IT, Recruiting
Neha started MNK Infotech Inc, a boutique IT firm, offering only talent acquisition services in 2004. Now MNK offers software development and gamified training services besides talent management. MMK Infotech offers two signature products.
CPA, MBA Finance
From banking, Lynn became a software entrepreneur then controller, legal administrator, financial consolidations xpecialist, owner of a CPA tax and accounting firm and now Accounting Guru at Beanstalk Group LLC. Her mission with Beanstalk Group is to help small businesses get a handle on their finances. She enables them to focus their attention on income generating activities while she and her team take over their bookkeeping and payroll processes using affordable, integrated tech tools. She is a seasoned C-Suite executive bringing over 30 years of problem solving, innovation and leadership ability to her positions, largely in the technology industry.
Debbie is a sales expert and author of 13 books about selling, including the bestselling "The Field Guide to Sales: The All Weather, All Terrain Guide to Selling." She is a seasoned C-Suite executive bringing over 30 years of problem solving, innovation and leadership ability to her positions, largely in the technology industry.
Relationship Architect and C-Suite Network
Susan K Younger, thought leader, works with business leaders who have been cracked open by life, looking to make changes in business to build their future success with ease. Susan combines her unique expertise in architecture, retail management and consulting with scientifically validated methodology and tools. Simple conversations become game changers when they understand how to build connections and relationships on the values of the team, clients, or potential employees they are engaged with at any time. With experience few leaders acquire, and a life well lived, she helps unpack difficult conversations using personality science, with high tech and high touch. In her architectural career she led teams building & renovating department stores including Macy’s and Bloomingdale’s and as a consultant to Sephora, CallisonRTKL, GENPACT, & others. She has worked with B.A.N.K.® personality profiling methodology since 2015 and Codebreakers Technologies AI tools, technology, training, and coaching programs. Her book, Simple Living, Simple Food: Life Lessons Learned Dining with Family & Friends was published in 2013. She has been a contributing author to five other books.
Consultant, Change Management, Systems, Operations
Sheryl Hardin is a Fractional COO, consultant, speaker and the author of "Building Business Capacity." She has a passion for Organizational Change Management (OCM) and continuous process improvement. Sheryl is a successful entrepreneur and Founder of CapacitySquared (C2). She enjoys assisting companies as they create a business strategy, manage change and strategic projects , prepare for rapid growth, and improve processes. She can often be found speaking and consulting as a national speaker, seminar leader, adjunct faculty instructor, and business advisor. She supports programs like the Goldman Sachs grant funded initiative,10,000 Small Businesses (100ksb) designed by Babson College and the Institute for the Economic Empowerment of Women program Peace Through Business designed by Terry Neece.
Elaine offers coaching and training to achieve excellence in best practices for entrepreneurial businesses, impacting their overall performance through staff development, accountability in a Spanish and/or English speaking environment.
Ashley Austin-Hill is a native Dallasite, reared in Oak Cliff. She graduated with her Bachelors of Arts in Psychology from Southern Methodist University and Masters in Human Services from Walden University. She started her human services journey working at Boys & Girls Club working direct support to youth and grant and data management. From there she worked at Metrocare Services in the Home & Community Based Services waiver program for individuals facing intellectual and developmental disabilities. After Metrocare Services, she worked for Health and Human Services in the Department of Aging and Disability as a surveyor/investigator for nursing homes, assisted living, and adult day care facilities. Currently, she is the principal compliance consultant for Real Organized Advocacy and organizer for Rules of Arrangement. Ashley recognized small residential care providers face the lack of training, leadership, and guidance in developing and maintaining excellent care of our elderly and individuals with disabilities. She became passionate about advocating for these populations by training, coaching, and preparing residential care providers to provide consistent, compliant, and quality personal care. Her community and volunteer work include Boys & Girls Clubs of Greater Dallas, SMU Black Alumnae, NAPO-DFW, Nella Roots Gardening, Women's Council of DAREB and a host of various organizations including Mental Health of America’s Dallas Chapter Hoarding Taskforce. Follow her: https://www.facebook.com/consultantaahill https://www.linkedin.com/in/ashley-austin-hill-roaconsultant/ Her mission with Beanstalk Group is to help small businesses get a handle on their finances. She enables them to focus their attention on income generating activities while she and her team take over their bookkeeping and payroll processes using affordable, integrated tech tools. She is a seasoned C-Suite executive bringing over 30 years of problem solving, innovation and leadership ability to her positions, largely in the technology industry.
Pat T. Nixon
President/CEO We are One Heart Foundation
Pat T. Nixon is the president, and CEO of We Are One Heart Foundation, Inc, a 501c3 nonprofit organization specializing in long-term care management for seniors as well as senior housing. Pat earned an Associate Degree in Nursing from South Suburban College, and a Bachelor’s Degree in Nursing from Indiana Wesleyan. To support her natural entrepreneurial spirit and sales talent, Pat completed her Master’s Degree in Business Administration at Olivet Nazarene University. As a Registered Nurse, she holds a clinical background in management of geriatric patients in both acute care, home health and hospice settings. After a successful career in Medical Spa sales and marketing, Pat found her passion at the bedside through therapeutic touch and intentional presence. She successfully owned and operated Beauty Trend Mobile Spa offering spa services in the home setting for seniors who were unable to visit a brick-and-mortar location. Pat believes in education and mastery. Throughout her career she has achieved various certifications and awards in order to add value to the senior community. This strong passion led to the startup of iNurse Delegate, providing clinical consulting, caregiver training, and nurse delegation for small assisted living communities and residential care homes. She holds designation as a Residential Assisted Living Specialist with Memory Care certification, she’s a Certified Dementia Practitioner and Certified Assisted Living Manager. She is a proud member of the Texas Nurses Association (TNA), Texas Organization of Residential Care Homes (TORCH), and a mentee of the Small Business Association’s SCORE program. Pat is a proud mother of 2 amazing children who exemplify a heart for seniors through their volunteerism and acts of kindness in the community. Pat’s passion lies in her nurture. She aspires to be a catalyst for community support of the elderly especially veterans and those diagnosed with Alzheimer’s disease. She defines her presence in the senior community as a privilege from Christ.
Owner, Karen L. Rogers Financial Consulting
Karen Rogers has more than 30 years of experience in corporate financial activities, including controllership, tax, treasury, analysis, investor relations, human resources, internal audit, and financial operations. As an entrepreneurial minded executive, Karen has a passion for small and mid-sized privately held businesses. She understand the demands and challenges faced by the owners and managers and uses her extensive CFO experience to assist businesses in financial planning, human resource and benefits management, risk management, and investment planning.
About your trainer
Lin O’Neill has held Assisted Living Manager/Administrator Licenses in California and Texas since 2003. She also holds an Activity Director’s License in California. Her initial career was in the social work arena and her love of Seniors prompted her to work in this field. Lin also has significant small business management training experience.
She serves as Lead Faculty, DFW and National Programs for Goldman Sachs 10,000 Small Businesses, empowering entrepreneurs to create jobs and economic opportunity. She is contracted by Interise to deliver the StreetWise Steps™ curriculum for the Small Business Administration in the Dallas-Fort Worth Metroplex. She instructs small business owners on strategy, finance, sales and marketing, and human resources. Lin worked with the Greater Dallas Hispanic Chamber of Commerce to deliver Kauffman organization’s established ScaleUp curriculum while coaching entrepreneurial participants regarding business planning and assisting with their introduction to entrepreneurial resources. Lin has taught Principles of Management and Business Leadership in Texas Woman’s University’s EMBA program, and taught Entrepreneurship online.
Her real-world experience, compassion, and humor will combine to make this the most valuable training you’ve ever taken.
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